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The e-newsletter of DagherPrintingOnline.com

Printing in Jacksonville | Jax Beach & Ponte Vedra  Beach


1. Limitation Of Liability
In no event shall DagherPrintingOnline.com or its licensors, suppliers, or vendors, their officers, directors, employees, or agents, be liable for any special, incidental, indirect, or consequential damages of any kind, or for any damages for what so ever resulting from loss of use, data or profits, whether or not DagherPrintingOnline.com has been advised of possibility of the damage, arising out of or in connection with the use or performance of the site or of failure to provide services that you order from DagherPrintingOnline.com, or its affiliates, including without limitation, damages arising from mistake, omission, virus, delay, or interruption of service. In no event shall DagherPrintingOnline.com will be liable or responsible for any damages or consequences arising from or related to your inappropriate or unauthorized use of site or its content.

2. Payment Terms
Orders are entered with an online payment. Payments are made by credit card online or a pre-authorized debit.

3. Right To Refuse
DagherPrintingOnline.com reserves the right to refuse orders for any reason, not limited to low resolution file quality, offensive, indecent, or improper material. We will also refuse an order which in our opinion may be illegal in nature, an infringement on a copyright, or for any other reason without disclosing the reason.

4. Proof Liability
Please review your job carefully before submitting. We require your approval for every job before we print. We encourage you to carefully review the free online proof that we provide or our Epson proof that we can provide you. After a proof is Ok by you either online or from an Epson proof, we are not liable for errors on, and not limited to, the following items: spelling, grammar, fonts, punctuation, graphics, cuts, bleeds, color, folds and finished size.

5. Legal Liability
By submitting your order, you accept the full liability for the content of the material processed and printed on your behalf and under your instruction.

6. Changes or Cancellation Policy
Since each order is unique to the customer and has no resale value, all sales are final. If we verify that we made an error, we will reprint the order. Re-submitted digital files, changes or cancellation, will incur an additional charge. Charges may vary depending on where your job is in production, or how it is ganged with other jobs. Charges can be minimal or as much as the entire cost of the job if the gang run plates or press sheet layout is already processed and scheduled to print.

7. Refunds
Should an order be cancelled in the appropriate manner during the proofing stage, we will issue a refund check minus the charges occurred by the time of cancellation.

8. Alterations/Corrections
Client alterations must be specified in writing and must include all corrections or changes from the original specifications. Such work will be charged at our current rates.

9. Prepress Proofs
When requested by the customer, DagherPrintingOnline.com will submit color proofs for the customer's review and approval. An Epson color proof is available for an additional cost on all printed material including gang-run items. Proofs must be returned to DagherPrintingOnline.com marked "O.K." or "Revised Proof Required" and signed by the customer. Until the proof is returned, no additional work will be performed. DagherPrintingOnline.com will not be responsible for undetected production errors if:
o Proofs are waived by the client
o The work is printed per the client's written or on-line OK
o Requests for changes are communicated verbally
o All requests for changes of any kind must be made in writing to avoid mistakes

10. Color Proofing
Because of differences in equipment, paper, inks, and other conditions between color proofing and production pressroom operations, a "pleasing color" variation between color proofs and the completed job [as determined by generally accepted trade technical methods] is to be expected. When such a variation occurs, it will be considered acceptable performance.

11. Overruns/Underruns
DagherPrintingOnline.com will normally deliver the exact quantity of goods ordered plus a small additional amount. There is no extra charge for the additional amount. The generally accepted trade practice is plus or minus 10%.

12. Delivery
Charges for delivery of materials and supplies from the client or the client's supplier to DagherPrintingOnline.com are not included in quotations unless specified. DagherPrintingOnline.com is not responsible for delays and/or damage incurred during shipping. The title for finished work passes to the customer upon delivery to the carrier at shipping point; or upon mailing of invoices for the finished work or its segments, whichever comes first.

13. Claims
Claims for defects, damages, or shortages must be made by the client in writing no later than 48 Hours after delivery. If no such claim is made, DagherPrintingOnline.com and the client will understand that the job has been accepted. By accepting the job, the client acknowledges that DagherPrintingOnline.com’s performance has fully satisfied all terms, conditions and specifications.
In case an error occurred by DagherPrintingOnline.com, we will refund you a prorated cost, or up to as much as the full price of our invoice only. We will not be liable for any other claims or damages.
Customer understands and agrees that if they should attempt to reverse a credit card charge (chargeback) and are unsuccessful (defined as losing the chargeback dispute) that DagherPrintingOnline.com shall be entitled to recover costs associated with the chargeback such as accounting and legal time. Customer agrees to pay either 50% of the cost of their order or $250.00 (whichever is greater). Customer expressly authorizes DagherPrintingOnline.com to charge their credit card for the appropriate fees upon notification from either, Visa, Mastercard or American Express that the dispute has been decided in favor of DagherPrintingOnline.com and agrees to waive any protest to said charge.

14. Disputes & Venue
For legal purposes, the venue for any dispute shall be Duval County, Florida, USA.

15. Workmanship Guarantee
Because of the nature of offset printing, on rare occasions the following may occur: variation in color, offset (smudges), cutting variations, marking, picking, etc. It is also possible that all printed materials may be trimmed by 1/16th of an inch undersized on all sides (please address all art appropriately). Customer acknowledges that they are receiving printing at a substantial price discount and expedited delivery times and thus said printing will not be held to the same standard as traditional offset lithography nor generally accepted printing standards. While every effort will be made to satisfy our customer's needs with the utmost intentions to gain their repeated business, requests for reprints or credits based on quality issues will be strictly at our discretion.

16. Privacy Statement
Any information DagherPrintingOnline.com collects from order processing or from any inquiries is not shared with any other company. Your information is only used for contact, billing, and shipping purposes. Your credit card information is never kept on file by DagherPrintingOnline.com.

17. Samples
DagherPrintingOnline.com might use your product for samples or advertising purposes.

18. Inkjet Proofs
Inkjet and laser prints are known to look substantially different than offset printing. We offer quick turnaround and low prices by printing to a "pleasing color" standard, using standard ink densities. There is no guarantee that your finished piece will match your printed sample. This is due to the varying results from different output devices including laser printers, inkjet printers or other continuous tone proofing devices.

19. Changes
DagherPrintingOnline.com may change, modify, add or remove portions of this policy at any time, and any changes will become effective immediately upon being posted unless otherwise stated. This policy was updated on Nov 05, 2009.

20. Quotations/Estimates
Prices posted on this website are subject to change without notice. Written estimates are good for 30 days. An estimate not accepted within 30 days may be changed.

21. Free Business Cards
Free Business Cards are intended to serve as a tool to help a person promote a business or a service during these hard times to generate an income. All Free Business Cards will have a tag line in 6pt. on the back that will read "Consider www.DagherPrintingOnline.com for all your printing needs." in black ink only. Dagher Printing and or DagherPrintingOnline.com reserves the right to accept or reject any order without expressing any reason.

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Dagher Printing Online
11775 Marco Beach Drive
Jacksonville, FL 32224
Phone 904.564.2442
Fax 904.998-0921
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